Kelsey, did exactly what I was hoping for. The color is warm yet lighter and the cut was perfect for my unruly curls. Kelsey took her time and explained everything she was doing and why. She taught me about technique and hair products that would work for both my natural curls and what to do with a blow out. The end result was 100% satisfaction and I absolutely love my hair. Even after sleeping on it all night, I still woke up loving it!