I decided to give this place one last chance after many issues in the past:
1. Nails not getting clipped on two different occasions
2. The skirt and front leg of one of my dogs was trimmed on the right side and not on the left side
3. One of the ears not getting cleaned (I took my dog back the next day and the groomer reluctantly did it)
Now, I totally regret having gone back. My dog looks terrible! The body was clipped nicely but the face was done horribly. It looks like the work of an amateur with scissors. I wish there was a place here to show the "before-after" photos.
I paid for the worst service ever and left but this time I am not coming back.
I will only miss the African-American lady who bathes the dogs. She is genuinely caring and friendly to both dogs and humans.