I stopped in because Tate Boys was the most convenient location to address an emergent tire puncture. Staff greeted me immediately in a courteous and polite manner. I waited in the bright and comfortable waiting area, but I could also view the activity with my car through a large window. In no time at all, my repair was finished and I was on my way with NO CHARGE! The entire facility was bright, airy, and sparkling clean. I would definitely stop there again. Thanks guys!