1105 Mackey Ave.
Chattanooga, TN 37421

(423) 894-3723

Mon - Fri: 8:00AM - 4:00PM

Sat - Sun: Closed

100.0% would refer friends and family to us

1 stars Customer since 2014

You charged my elderly mom $60 to remove a battery from the thermostat when it should have been removed at installation. This company installed the total package unit. When I brought this to the attention of Greg, he cursed me. He made the company look so unprofessional. I refuse to allow any of my family or friends to use this company.

Ted Fugunt Heating & Air replied:

$60 is the diagnosis fee. Agreed upon before service call made. No issues were found, unit was working fine. Customer upset his mom didn't know how to operate thermostat.

4 stars Verified customer

Good friendly service

4 stars Customer since 2003

Offer Melissa a raise and hire her back--quick. She was a valid asset that was a plus for Fugunts H&A. Im not related to Melissa nor would I recognize her if I saw her on the street. But, You need to emphasize your assets not your liabilities. She was a great person for the job. Your stars went from five stars to four stars because of Melissa departure. Come on guys.

Bill, a fan of doing things right!

5 stars Customer since 2007

Very professional and knowledgeable.

5 stars Customer since 2005

Thanks for rushing to my house while you were rushing to my neighbors house. Great job.

5 stars Customer since 2006

Excellent service! Trustworthy, courteous and prompt.

5 stars Customer since 2003

Very friendly thorough service. Knowledgeable technician.

5 stars Customer since 2015

i sent a email the night before your company came out , after realizing something wasn't right with the cooling in our home. I received a phone call around 9 am that a service man would be at my home within the hour. He arrived and went right to work. Found the problem and gave me the information and went on to fix it. Our unit is old and sent out a representative to give me on the facts on what a new unit would cost and what all that entails.

Your service people were very nice and easy to talk to and answered all my questions.

I am well pleased with your company.

5 stars Customer since 2005

They do a great job.

5 stars Customer since 2014

The technicians, as well as the office staff, are top notch. Their customer service, knowledge of product and the fact that when an appointment is scheduled they actually are there within the time frame set which helps to make the entire process a pleasant experience.

Ted Fugunt Heating & Air replied:

Thank you for the review It is always a pleasure doing business with you. Greg Peters.With Ted fugunt Heating and Air