i sent a email the night before your company came out , after realizing something wasn't right with the cooling in our home. I received a phone call around 9 am that a service man would be at my home within the hour. He arrived and went right to work. Found the problem and gave me the information and went on to fix it. Our unit is old and sent out a representative to give me on the facts on what a new unit would cost and what all that entails.
Your service people were very nice and easy to talk to and answered all my questions.
I am well pleased with your company.