The Drs. and team are very caring and attentive to my pet, and they are thorough and were very helpful and knowledgeable in explaining the treatment protocol.
They keep their time commitment also.
The only other comment that I have is that my two previous vets were able to process my Trupanion insurance at the time of checkout, and Tender Touch Vet doesn't have the technology to do so, so I have to handle that on my own.
All in all, though, I feel completely satisfied...