I am exceedingly pleased with the service I received at this salon. Lauren was my stylist and she was professional and knowledgeable. She was interested in my concerns and made sure she understood what I wanted...how else could she provide it? I received the cut and color that I was looking for which has been extremely rare in my past experiences. My hair was in pitiful shape...over-processed, fragile, graying. For the prior two months I had seriously been considering a shave and a wig as my only option...just start from scratch. I was able to leave the salon with much of my length (shoulder) and hair that looked human instead of something you might find attached to a stuffed animal. I reserve miracles for acts of God, but Lauren definitely worked wonders. I will be returning and recommending to anyone who will listen.