2710 Ryan Street
Lake Charles, LA 70601

Mon - Thu: 8:00AM - 4:00PM

Fri: 8:00AM - 11:00AM

Sat - Sun: Closed

95.4% would refer friends and family to us

5 stars Customer since 2017

A pleasant experience

5 stars Customer since 2018

Upon arrival, had a short wait, associate did some quick tests and was ushered quickly taken to see the doctor. Tests were done and I received a prescription for glasses. My second time to visit this location and am well satisfied.

5 stars Verified customer

I have been using TSO for many years and I have always been very satisfied with the services at the store in Lake Charles. My grown daughter and her 2 boys also use TSO and have been going for annual checkups for years.

5 stars Customer since 2006

Always great customer service. Dr. McClure is the best!

4 stars Customer since 2012

As always, your staff is very accommodating and I always feel that Dr McClure takes his time and really listens to my concerns and helps me understand what if anything needs to be done. Very satisfying appointment.

5 stars Customer since 2018

They always help me, with a smile on their face.

5 stars Customer since 2019

I was very comfortable in my exam and Dr. McClure is patient and kind. He answered all my questions without hesitation and explained everything in a way that I can finally understand the changes in my vision.

5 stars Verified customer

Friendly and on time

1 stars Customer since 2013

I will not be doing business with TSO any longer. I picked up my son's replacement glasses yesterday only to realize that it's not the same frames. When I asked why I want notified that they no longer carried they ones he has previously no one could give me a straight answer. When u asked the last behind the desk if my son doesn't like the frames could he pick a different pair she then replied "yes, you will be responsible for the$70 cost to replace." I was not called to go pick a new frame mind you. When I called and spoke to a different lady on the phone she told me that if he didn't like them I could get another pair but it would go towards my insurance. I still didn't understand why they were basically making this my problem and not their. She then asked me what was the problem because I was getting the glasses for "free." Free because I'm on Medicaid. She let me know that you get 3 free replacement thru Medicaid and that would be used as my last. I politely told her that it was not my fault they didn't give him the chance to pick new frames. If that was my last "free" pair for this year that I would just screwed and if he didn't like those he would have to wear glasses that he didn't like. Bad for business, I will be finding a new eye Dr for all my kids

5 stars Customer since 2011

I always have a great visit with TSO, everyone is very nice and helpful.

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