For Aspen, the facility isn't that great. Spa is in the basement and all smells like a typicaly gym. Prices are high and I don't see the justification for the costs. It is hardly luxurious. Friendlyness of the staff varies. The facial/massage section, the staff is very friendly. The nail shop is sloppy, furnishings are old and run down. For Aspen, it is pretty poor.
We appreciate your feedback. Please take a look at our website to see the Future of the Aspen Club remodel
which is due to commence fall 2013.
We pride ourselves on the friendliness of our staff and are glad you experienced a high level of customer service.
The Aspen Club Team