Every time I've had the new technician in the IV room for my regular infusion, she has had trouble inderting the needle for my drip. She missed the first try this week, then asked to insert the needle into my wrist rather than my upper arm, which is very painful and uncomfortable for me so I asked her to try the other arm instead of immediately deciding to try my wrist/forarm. The second time on the other arm, the needle went in.
Once she pulled out the needle for the regular technician, and I had so much bleeding I left a trail to the bathroom where I realized I was dripping onto the floor. I applied direct pressure for several minutes, then it stopp[ed and I got another band aid.
She doesn't apologize when she misses the vein, although once she tried three times before it went in correctly causing me stress and pain. The regular nurse who does I V's is EXCELLENT and always does a great job; if she occasionaly misses getting the needle in, she is very responsive and immediately apologizes, makes eye contact and is genuinely empathetic.