100.0% would refer friends and family to us

5 stars Verified customer

I have been extremely satisfied with the professionalism and quality of service and repairs from The Service Outlet for over 25 years. Great service starts with the front desk personnel who are genuinely interested in helping you. The shuttle drivers are prompt and courteous. Your car is ready for pick up when promised, and the charges are carefully explained to your satisfaction. I have two cars that have over 150,000 miles on them, both of which are in great running condition.

5 stars Verified customer

Excellent service…consistently!

5 stars Verified customer

I've been taking our family fleet of cars (2 Hondas, 1 Toyota & 1 Acura) to The Service Outlet for years, so you can imagine I'm in there regularly! I have been extremely pleased with their customer service, integrity, and competitive pricing. My friend Efrain is helpful, knowledgeable and happy to take care of me, every time. He provides excellent service for what my car needs at the time, no hidden costs or unnecessary fixes, gives explanations & makes suggestions, and always gives me a discount without me having to show a coupon. I just wish The Service Outlet would take care of our Subaru too! I highly recommend The Service Outlet, you will not be disappointed!

5 stars Verified customer

I have been using The Service Outlet for the last 13 years. And I can say there has never been a time when I was disappointed with their service. The quality of their work and the service they provide is second to none.

5 stars Verified customer

I can't say enough about Service Outlet. They take the best care of my car and me! Honest, dependable and professional.

5 stars Verified customer

I've taken my Toyota SUV to Service Outlet on several occassions and have always been pleased with their work and the treatment I receive. The agents at the front desk have always been professional and personable. And they have a shuttle to take you home or to work, and pick you up again, which I greatly appreciate. Not every auto shop offers that. Plus, they have a nice cleaning waiting area, if you prefer to wait. It's also within walking distance of restaurants. I had my car service there just yesterday and am confident that it's in good shape to go another few thousand miles. I highly recommend this shop.

5 stars Verified customer

Good People. Good Service

5 stars Verified customer

It has always been a great experience

5 stars Verified customer

The very best of service every single time I take my CRV to the San Ramon Service Outlet.

Always greeted with a smile and explains just what will be done. I wouldn't take my precious car any other place, not even the Honda dealer.

1 stars Verified customer

Terrific,as always. Costly repair made less costly with coupon help. Car was ready super fast. Ride given when nec.

Great experience