I have always been impressed with Avian and Exotics. The staff are amazing, especially Lorelei, who I have known since her time at St. Marks. My birds new vet is Dr Grodio, who is great, and all of the vet techs are excellent with handling birds ( not easy!) They get back with lab tests really quick!y, and are very responsive. The are also very helpful and sensitive, and quick to help (I am disabled and they are great helping carry the bird to the car a n come and meet me. I have recommended them many times!