94.8% would refer friends and family to us

5 stars Customer since 2014

It was great,I'll be back.

5 stars Verified customer

As usual awesome massage!

1 stars Verified customer

Ellie is EXCELLENT!!!!

5 stars Customer since 2014

Excellent results!

1 stars Customer since 2014

Let me first say, that I love Spa 360 and as a result, have referred several friends.

My most recent visit was less than satisfactory; however. We started out with the Nail Tech running 20 minutes late. The Nail Tech then proceeded with my manicure; however, did not listen to my requests, even after she asked ... such as I prefer the shape of my nails to be oval, not square. Then, I asked that she be sure to "clean out" the corners of my nails, as I am prone to ingrown nails ... she either does not know how or just ignored this request.

Despite this, I still left the "expected" tip of $10, much to my regret ... it should have been half that.

I will be back and will continue to refer friends; however, will NOT recommend Kristen and will not accept her as a Nail Tech for any future appointments.

4 stars Customer since 2014

Beautiful place - staff very professional. Outfits suited the ambiance of the spa experience. The waiting room was very thoughtfully decorated and supplied. Service was great. Wish I could some more often and I know your services are discounted, but please know that some form of reward in discounts should be provided to customers who visit frequently. I would definitely come 2-4 times a month if that was offered. After all money is money. and even a 35 dollar service ends up being 45 to 50 after tip.

You should also offer referral bonuses. I asked and currently you offer nothing. I came home with two cards, gave them to my friends and they visited last week which was to your advantage

Every service company I know is offering promotions.

Thank you for this opportunity


4 stars Verified customer

The facial was amazing and I am sure to have another. The full body massage was a little disappointing. Too much time on neck and that left little time for the back.

5 stars Customer since 2013

wanted info about different services Was taken aside in nice, comfortable and explained to in depth and got all my questions answered Therefore, I will avail myself of many more of your services

thank you

5 stars Customer since 2014

Excellent! I needed that relaxing massage long time ago. It was a bday gift from my niece. I just wish I live closer or you had a location in Miami.

3 stars Verified customer

I would recommend any of my friends to SPA 360. I have gone twice for a couples massage and then again for a single massage. My massage therapist name was Steven and he was very accommodating. I told him I had a neck sprain and he worked really hard to make it feel better. He also placed hot towels over my neck, back and feet. I had an hour massage and It went by too fast.