94.6% would refer friends and family to us

5 stars Customer since 2017

Tina was professional, fast, friendly, and did an excellent job on my eyebrows.

4 stars Customer since 2013

My facial was truly excellent! I will definitely return, much sooner than I did this time. The women at the front desk were helpful, professional and had a good sense of humor.

The reason I didn't give 5 stars was the bathroom stalls. Along the baseboards close to the door, on both sides,there was accumulated dust and dirt. This was the first stall you get to.

A minor point, the stalls are so generic looking. Very blah. The rest of the spa has done a great job of decorating but the bathroom stalls are like going into most public restrooms, albeit cleaner.

For the rest, the experience was truly wonderful

5 stars Customer since 2004

Fantastic afternoon spent at the spa! My husband and I both had excellent massages our favorite spa by far!

4 stars Customer since 2018

It was a Father's Day treat to my husband. I gave 4 stars as I had a wonderful time with Mahde and love the facility. However, my husband didn't. He felt that his masseuse skipped out on him couple times and wasn't attentive to his request. We would love to come back for a longer massage time and hopefully my husband will get someone else better.

5 stars Customer since 2016

I have been with The Spa Los Gatos for almost 2 years and I absolutely love this spa. I highly believe in pampering yourself as we get caught up in extremely busy work schedule or home schedule. Getting a facial has kept me sane. It's always something I look forward to. I have been with LIsa more consistently and she is such a wonderful person. She is extremely gentle, kind, and caring for your well-being. I always try to schedule with her because seeing Lisa even just for a facial has kept me positive. She is absolutely the best and always left me glowing inside and out! I love The Spa Los Gatos overall, you guys are absolutely terrific!

3 stars Verified customer

Not at par at my last visit.

One of the women's changing room doors was broken off.

The lock to my assigned locker was not working and had to get a new one.

Sound system in my service room is starting to get crackly -- not as clear and relaxing.

Still my favorite spa. But they need to do some maintenance.

5 stars Customer since 2005

Sylvia was great. I was very relaxed afterwards. My only change would be to spend less time massaging my scalp. A minute or 2 would have been fine but it was much longer than that. I’d rather she went back to my hands or feet for the final minutes if she finds she has too much time left. She also could have asked me when shvrealized shevhad extra time. Since I obviously had no idea how much time was left, I had no idea how much time she would spend on my head.

5 stars Customer since 2018

VERY FRIENDLY, PROFESSIONAL, AND AMAZING.

5 stars Customer since 2013

Great staff and environment

4 stars Customer since 2017

The front desk was quite welcoming upon entry. The lounge was stocked with yummy snacks (healthy and not so healthy :) Unfortunately a gentleman was using his cell phone for texts which took away from the ambiance. The facial was wonderful! unfortunately the communication of products was less than helpful so I had to ask another esthetician who had no knowledge of my skincare or service but it still was a positive experience.

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Eye Contact Optometry

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From the minute I stepped in the door at Eye Contact Optometry, I had a great experience. They were so helpful and friendly and I couldn’t have had a better experience. Ed greeted me when I came in and helped me with paperwork and everything I needed. Then, I met with Dr. Chuang and he was super informative and helpful and told me what my best options were. I’ve never worn eye contacts before, and they even let me try on a pair of eye contacts for free while I looked around the store to see how I liked them. Ed even ordered in my Ray Bans that they didn’t have in store that I was dead set on :-) All around, amazing service and I’d recommend them to anyone.
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