95.2% would refer friends and family to us

5 stars Verified customer

All the services were done well and the personnel were terrific!

5 stars Verified customer

These guys are knowledgeable, efficient, and are customer friendly. If there is an issue they can't handle, they will tell you upfront what your options might be. You can even talk them prior to an appointment over the phone. No surprises with Tom's. I've been working with them for over 10 years and will continue to do so.

5 stars Verified customer

Traci was genuine and honest about everything I needed to fix my problem car. Tom's Automotive Service has great employees and I will return in the future.

5 stars Verified customer

Excellent, as always

5 stars Verified customer

Staff was extremely friendly, patient, knowledgeable, and honest. I've definitely found a mechanic in Seattle that I trust and will work with when needed in the future.

5 stars Verified customer

Great customer service! Appreciated the quick call back with frank and honest maintenance recommendations

5 stars Verified customer

2 thumbs up!

5 stars Verified customer

Excellent communication of problems found.

5 stars Verified customer

Tom's was great to work with, dropped my car off first thing in the morning went to a meeting and was picked up by their friendly shuttle. Were super great about talking with me about my car, and what things will need to be done next service round. Super friendly staff, clean waiting room and a happy customer.

5 stars Verified customer

As always, friendly, efficient, professional, and courteous.