95.7% would refer friends and family to us

5 stars Verified customer

We purchased a used car from an individual who used this shop. After purchasing I called for information on the car. The office staff were efficient and friendly. I scheduled an appointment and they got the car in quickly. This is clearly a very well run auto repair shop, maybe not the least expensive, but seemed very honest and it struck me as a place where you get what you pay for, great service and great repairs from a trust worthy business.

5 stars Verified customer

great service to much money

5 stars Verified customer

I have been a regular customer of Tom's since I moved to West Seattle 4 years ago. I am glad I have a relationship with a servicer I can trust, especially as a woman, and who knows me and my car. I know if I have a problem I can count on them to jump on it. And they keep in touch with servicing and oil change reminders.

5 stars Verified customer

Always a pleasure to work with Tracy and Kandi... never top on my list to take my car in for regular service but always feel I'm being treated honestly and fairly at Tom's

5 stars Verified customer

From the first call I made to schedule an appointment, the team at Tom's provided excellent, friendly service. I will definitely be returning for future service and repairs.

5 stars Verified customer

Very thorough evaluation of our vehicle

5 stars Verified customer

I brought my car in after being in storage for nearly three years. Tom's did a comprehensive checkup to confirm that all was well. They were very upfront with recommendations. They even confirmed that the oil didn't need replacing. I appreciate their honesty in all my dealings with them both this time and in the past.

5 stars Verified customer

Another great experience.

5 stars Verified customer

You guys as always were completely above board with us. We appreciated the overall review of the systems in crisis at the end. Prompt and reliable.

4 stars Verified customer

They are friendly and do a good job..