Thank you for the discount offer to schedule an HVAC/heater check-up. You add so much more value to your service for me since you bring the ONG and/or PSO forms for rebates, fill them out, and help me take advantage of available programs. You technicians arrive as scheduled, are friendly and thorough. It keeps us coming back for more. In fact, we plan to have Triad bid the systems on a new home we will have built in the next year.