I have only been to see Dr. Thomas twice, once for an exam/cleaning and once for some repairs to a few fillings. Both times I have been to the office, the staff was very courteous and professional and I was seen right away (no wait time). The hygienists are very professional and friendly. Dr. Thomas did a great job replacing/repairing a few of my old fillings and I was able to get the work done on my lunch hour and be back at work in an hour. I would highly recommend Dr. Thomas and his staff.