I am a long term customer of this salon. I started out with Lori and now I go to Courtney. I love Courtney and love the way she cuts my hair. It always looks great and I always receive compliments. I am 100% pleased with her and the salon. She is always on time and I am always out of there on time.
However, I feel compelled to make a recommendation. Maybe consider changine your policy for referring someone to your salon. Offer $20.00 off the service to that customer as a thank you when they refer someone to your salon. Taking $20.00 off one haircut means a hell of a lot more then asking then to spend an additional $40.00 in product to get $20.00 off!