99.1% would refer friends and family to us

5 stars Customer since 2017

I love this shop! Firstly, I have gotten things fixed for far less money than other shops have quoted me. Second, they are very kind and friendly, and go above and beyond to take photos of what's going on with my car and show me when I pick up. Thirdly! As a non-dude, I really appreciate how they don't communicate with me as though I know nothing about cars and mechanics. Lots of personality and community vibes.

5 stars Customer since 2017

They started work as soon as I brought the car in to have 4 tires installed and were done in an hour. All the paper work from the tire seller and Tru-Line was in order. Very professional. I'd certainly recommend Tru-line to anyone.

The office-waiting room is small and the three plastic chairs are adequate. The location on Boren in Little Saigon is very noisy.

5 stars Customer since 2017

5-stars tell the story. Hope to be back for more.

5 stars Customer since 2017

Very happy with the service! Communication was great the job was done in a timely manner and the costs were very reasonable.

There were some additional issues that they recommend just to be watched where other shops probably would've recommend repair. Which I thought was a good sign of business and trust.

5 stars Customer since 2015

Doug is the man, cares about his customers. From fellow shop owners to regular customers. Glad I can count on him and his crew.

5 stars Verified customer

Good efficient and friendly service. Good staff.

5 stars Verified customer

True-Line continues to provide the best automotive repair services available in the Seattle area. Its staff are courteous, professional and competent. I can't imagine a better customer experience.

5 stars Customer since 2009

This shop provides a professional experience, and the quality of work is excellent.

5 stars Customer since 2007

Tru-Line is simply the best alignment shop in the area. I've brought my cars and trucks to Byron and Doug for nearly 40 years, and they are honest, fair, and can make a vehicle drive better than new. I cannot think of another service relationship I enjoy needing to use in quite the same way as Tru-Line. I look forward to interacting with them, and to the way my car drives when they're finished.

5 stars Customer since 2014

I've been a customer of Tru_Line since the early 80's. Whenever I need precision alignment done, I go to these guys. Cars I've taken to them include my Porsche 911, several BMW's an Audi, a Subaru, a Honda Prelude, and a classic 1979 Fiat Spider which was lowered and aligned. These folks are way better than any alignment shop you can find out there. The son has taken over from his father Byron but the quality of work remains the same - excellent.