99.1% would refer friends and family to us

5 stars Verified customer

Tru-Line Seattle was efficient and respectful. Awesome service from both personal and vehicle perspectives!

5 stars Customer since 2010

I have always had great service from Tru Line

5 stars Customer since 2017

Tru-Line goes above and beyond to get your car right. Their communication and commitment to quality work can't be rivaled! I will definitely be returning and also referring anyone I know that needs auto work.

5 stars Customer since 2017

Appreciate the fact that they informed me of the minor issues, but didn't try to upsell me.

5 stars Customer since 2006

Have used this family run service for more than 20 years through all different vehicles. They have been honorable people doing a great job and enjoying it!

5 stars Customer since 2017

I've been looking for a shop that could become my regular avenue of service for brakes, suspension, and some small modifications. It took some time and patience, but when my dad referred me to Tru-Line, the same company that re-aligned the frame of our vehicle after a collision, I felt I may be on the right path.

Sure enough, I had an excellent, professional experience with knowledgeable individuals who actually cared about the vehicle and knew what the hell they we're talking about. I appreciated that there was no disconnect between the office and the garage. The guys doing the work, are usually the same guys sending you updates about what's happening with your car. At least in my experience.

I didn't want to say 5/5 initially because I believe it's really hard to be perfect. But the caption with that rating is 'Excellent', and no other word could describe my experience.

5 stars Verified customer

Great service! Very helpful and accommodating.

5 stars Customer since 2017

Easy to schedule; good communication; did a great job finding & fixing the problems that were making my Celica pull to the left. It drives beautifully again. And the waiting room wifi has good bandwidth!

5 stars Customer since 2014

Very professional and friendly as always. At first glance they seem expensive, but considering the level of service they provide compared to most "franchise shops" their prices are completely reasonable. If one of those franchise shops even offered the kind of service this place does, they would charge you out the ass for "premium service", so if anything, Tru-Line's prices are practically cut-rate. I used "franchise shops" for years, and the quality of their work was usually acceptable, but it was clear that they were just there to make a profit, but otherwise could have cared less. By contrast, it's clear that the people at Tru-Line like what they do and take pride in the quality of their work. Don't bother with "chain shops", and instead take your car to someone who knows what the fuck they are doing. This place rocks!

5 stars Verified customer

One of the best shops I have ever had an alignment done. They will get repeat business from me.

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