95.7% would refer friends and family to us

5 stars Verified customer

They found the reason for the loud sound from my exhaust. It had nothing to do with the exhaust. I thought my transmission was going. Instead it was my engine moving around because of a broken engine mount. No more jerking from the engine. There is nothing wrong with my transmission. My car rides smooth.

5 stars Customer since 2019

They always treat me very well!!!

I appreciate them immensely!

Great service!

Highly recommend!

5 stars Customer since 2020

On the day that we were packed and ready to leave for a week's vacation in KC, the car wouldn't start. Having an eight year old battery was the culprit. I drove to Tuffy's to see if they could get me in. When I drove up, I noticed all the bays were full, but they understood our problem and assigned one of the techs to replace the battery right away. We only lost about 45 minutes on our departure. The team at Tuffy's are great people. Highly recommend Tuffy's for your vehicle maintenance needs!

5 stars Customer since 2012

They were busy and running late on appointments. I came back and all was taken care of as scheduled.

5 stars Customer since 2017

It took longer than anticipated but was completed successfully. My van is a modified vehicle (rampvan) so that was not surprising. Fortunately the Tuffy's is across the street from fast food so I could get lunch.

2 stars Verified customer

Car was fixed fairly quickly, which is most important, but trying to tack on other services to make my bill several hundred dollars more than I need is not cool. The store must not be doing too well profits wise, but as a customer, I could not care less as I am not wealthy and can’t just drop loads of money out of pity for a corporation. I’ve liked using Tuffy in the past but it feels like it’s going downhill so I’ll probably be looking elsewhere for future vehicle repairs.

5 stars Customer since 2021

Everything was great I was very satisfied

5 stars Customer since 2010

prompt effecient service

1 stars Customer since 2021

Issue wasn’t fixed after I paid $170 and change

5 stars Customer since 2020

They took good care of my car which there were several parts involved in my AC. They are easy to communicate with. Good experience. Thanks.

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