95.2% would refer friends and family to us

5 stars Customer since 2018

My brakes were dead all of a sudden in a matter of days. It was Friday lunchtime and I needed repairs asap.

Single with one vehicle is not easy to schedule repairs around. Michael was great at explaining what my car needed. He was also patient while I called around for comparison pricing. Tuffy's could get everything done for the same price as two national chain service centers, but only Tuffy's could get it done in the last two hours before closing. Everywhere else I called couldn't get me in till the following week, and it was Friday afternoon. Tuffy's got the okay from me to go ahead with repairs at 3: 30 and I was paying my bill and getting my keys at 5: 55. On Friday! Thanks guys!

5 stars Customer since 2010

car was done earlier than promised and thoroughly checked out

5 stars Customer since 2013

I've always had a good experience at Tuffy. We service our three cars there, and have for several years. Friendly people, and they do not hesitate to explain things to you. I feel like I can trust them with the correct diagnosis and service.

5 stars Customer since 2017

Get service and done quick.

3 stars Customer since 2009

The car was done when they said it would be done. I gave three stars because the workers were dirty and they got the inside of my vehicle dirty with greesy sludge.

Tuffy - Omaha replied:

Thank you for your honest feedback. We can assure you that we do not find this type of behavior acceptable and we will address the situation you have described.

5 stars Customer since 2017

Very good service from Michael and the crew in the bags. Very accommodating to my time frame and questions.

5 stars Customer since 2010

Excellent service in a timely manner.

4 stars Customer since 2009

They were able to get our car in on a Saturday morning, tell us what needed to be fixed (we already knew) and provided honest service. The car was done about two hours early.

5 stars Customer since 2016

Fast and friendly

5 stars Customer since 2018

My experience was professional, courteous, and knowledgeable. My vehicle was fixed and ready for pick up in a timely manner. I would definitely recommend their services to anyone looking a great auto shop.

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