90.2% would refer friends and family to us

5 stars Customer since 2015

Fast and professional as always.

1 stars Verified customer

I would NOT take your car there for service! I ordered tires and my appointment time was moved twice. Then, when I dropped off my car for at 10:45 for an 11am tire installation appt, I was told it would be 45 min or so. I called every 90 minutes and was given the run around. Finally, at 350pm I was told when I called that the car was almost done and to head over. I arrived at 4:15pm and the car was still on the lift and not done. I waited in the lobby for another 25 min while they finished. Then, they proceeded to hand me a bill for double the amount I was quoted. I would not take you car here!!!!

1 stars Customer since 2021

We were told our tires would take 45 minutes to 1 hours to change over. After almost 6 hours we were contacted and told our tires were finished. We went to pick up our vehicle and it was still on the rack. Again we had to wait for our vehicle. Your customer service is absolutely horrible. When you promise a vehicle to be done at a certain time it should be completed with in the ball park of the time promised. If not, communication with the customer is key. We received no communication as to the delays, no communications as to the additional charges. When you take time off work in correlation as to when we are told the time frame the vehicle will be done and it is not done, it is very frustrating to say the least.

5 stars Customer since 2021

good service , excellent customer service. Dan is the Man!

5 stars Customer since 2016

This Tuffy's garage is in my neighborhood, and I have been going there regularly for several years. It is simply the BEST place for me. The entire crew is extremely friendly. The guys are like family to me now. Danny, the manager is a good and friendly guy, and the head technician, Noe, CAN FIX ANY CAR! The guy is a genius with cars and friendly service. He had worked on my Mercedes S Class, Ford Explorer and BMW. I will always go to this garage because I have great confidence in their job and at reasonable price for that matter.

Tuffy - Wright St replied:

It's been a pleasure to take care of your automotive needs. We look forward to helping you in the future and keeping you safely on the road!

5 stars Customer since 2021

Excellent service

5 stars Customer since 2020

Tuffy’s was recommended as a reliable place after I first moved to Nebraska, and I see why. Every person I have ever interacted with has been fantastic. I’ll never go anywhere else.

5 stars Customer since 2014

They treat me like a friend, not just a customer. They do everything I ask of them plus more. They tell you if you need something done, give you the information along with an estimate to do it, then don't push just leave it up to you to do whatever whenever you want.

Plus I can trust them!

5 stars Customer since 2020

The best place to ensure your vehicles gets the complete check up and any repairs done without doubt. Dan is really awesome, so accommodative and works with you to fit you in even at times you have short notice or no appointments. I have taken my vehicle a few times and my confidence over Tuffy"s staff only got better by every visit.

5 stars Customer since 2021

Was able to squeeze me in on a very busy day.

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