The thoughtful crew at Urban Salon Team made me feel very welcome on my first visit. I was greeted by name, received a gift bag, had an in depth consultation with my accomplished stylist and the owner hurried over to introduce herself as I was leaving. I am thrilled with the cut I received, and so many women around me were there for color care that I can only assume Urban Salon Team has serious chops in this area. I give 4 stars rather than 5 because of the small scheduling conflict that occurred at the end of my appointment - my stylist started working with another client while my hair dried and the final once-over felt a bit rushed (i.e., we skipped the part where all the loose hairs are brushed away). BUT - everyone was oh so courteous, I am really happy with my cut and I will be returning for round 2.
We are so excited to have you as one of our valued guests at The Urban Salon Team. We strongly appreciate and value all the feedback you provided as it enables us to assess and strengthen any possible weaknesses within the experience we provide. Your happiness is of utmost importance to us and we truly as a team want you to leave feeling not just great, but amazing. We look forward to seeing you next time, and thank you again for sharing your feedback! Katelyn, Bradley, Stacey, Katie and Chad.