120 Main Street
Burlington, VT 05401

Mon: Closed

Tue: 8:30AM - 5:00PM

Wed - Thu: 11:00AM - 7:00PM

Fri: 8:30AM - 5:00PM

Sat: 8:30AM - 4:00PM

Sun: Closed

98.4% would refer friends and family to us

5 stars Verified customer

Bradley gave me the most genuine, warm, & friendly greeting as soon as I walked through the door. I felt I was really listened to in regards to my desired hairstyle goal. The entire experience was memorable & desireable. The welcoming gift bag was a surprise bonus!

The Urban Salon Team replied:

Patiance,

It was a great pleasure to meet you. We enjoyed chatting with you and helping you achieve hairstyle you were looking for with your gorgeous curls. Thank you for giving us the opportunity to facilitate your style transformation! We look forward to seeing you next time at The Urban Salon Team. -Bradley, Stacey, Katie, Katelyn and Chad

5 stars Verified customer

Professional and friendly service. Great at listening and suggesting options for my haircut!

The Urban Salon Team replied:

Hi Adam,

Thank you for taking the time to provide us with your review. At The Urban Salon Team, we place equal importance on hair for men and women, and strive to create a customized style based on one's individual needs and lifestyle. We look forward to seeing you next time! -The team at Urban Salon

5 stars

Great friendly service. Clean salon, with great staff!

The Urban Salon Team replied:

To whom it may concern:

Thank you for the compliments! Every point you mentioned are pieces of our core values, and it's wonderful to hear we are accomplishing our goals of surpassing expectations of customer care as well as a clean and comfortable environment. We hope you are enjoying your spring!

5 stars

Friendly staff who always do an excellent job on my hair!

The Urban Salon Team replied:

Thank you for the compliment! We are a growing team of professionals who truly love what we do and have a common goal in mind: To make everyone who walks through The Urban Salon Team's doors feel like a rock star! It's valuable feedback like yours that allows us to continue to strive to create an exceptional experience. Have a wonderful day!

4 stars Verified customer

The thoughtful crew at Urban Salon Team made me feel very welcome on my first visit. I was greeted by name, received a gift bag, had an in depth consultation with my accomplished stylist and the owner hurried over to introduce herself as I was leaving. I am thrilled with the cut I received, and so many women around me were there for color care that I can only assume Urban Salon Team has serious chops in this area. I give 4 stars rather than 5 because of the small scheduling conflict that occurred at the end of my appointment - my stylist started working with another client while my hair dried and the final once-over felt a bit rushed (i.e., we skipped the part where all the loose hairs are brushed away). BUT - everyone was oh so courteous, I am really happy with my cut and I will be returning for round 2.

The Urban Salon Team replied:

Sarah,

We are so excited to have you as one of our valued guests at The Urban Salon Team. We strongly appreciate and value all the feedback you provided as it enables us to assess and strengthen any possible weaknesses within the experience we provide. Your happiness is of utmost importance to us and we truly as a team want you to leave feeling not just great, but amazing. We look forward to seeing you next time, and thank you again for sharing your feedback! Katelyn, Bradley, Stacey, Katie and Chad.

5 stars

Love my hair!

The Urban Salon Team replied:

Thank you! Our slogan at The Urban Salon Team is "Love the hair you wear!" We are happy to hear we achieved this with you! We appreciate you taking the time to provide your review. Have a wonderful day!

5 stars Verified customer

Amazing customer service and a fantastic haircut as always.

The Urban Salon Team replied:

Matt,

We are always looking for ways to create a better, bolder experience for our guests that coincides with services that, hopefully surpass expectations. Thank you for taking the time to submit a review after your appointment. Your feedback is a window into the guest experience. Have an awesome day!

5 stars Verified customer

Awesome team to work with!

The Urban Salon Team replied:

Arianna,

We are so excited to help create your wedding day look! It was a pleasure to meet you, work with you and we look forward to seeing you again in August on your special day! Enjoy Spring and Summer until then!

4 stars Verified customer

What a fantastic place to treat myself to a makeover. Bradley has such a warm and inviting personality, and Kaitlyn's creative style ideas made for a wonderful day of pampering.

I highly recommend The Urban Hair Salon to anyone looking for a fresh new haircut for the summer season!

The Urban Salon Team replied:

Thank you Paula! As a team of professionals, we strive to create an experience that combines exceptional customer care with a talented, educated team of stylists in hopes we exceed expectations and have our guests leave The Urban Salon feeling like a rockstar. Thank you for providing your review, and enjoy your spring!

4 stars

Beautiful salon & great staff.

Rather pricey for Vermont...

The Urban Salon Team replied:

To whom it may concern: We are glad that you enjoyed your time with us and appreciate the compliments. The value of our pricing goes hand in hand with the experience we provide. The Urban Salon Team provides a level of education, knowledge and skill that require us price our services as we do. Our pricing also enables us to use the latest technology in color and support products all with a constant goal of preserving the integrity to your hair. We do value and any all feedback and hope this information encourages you to experience our team again.