96.9% would refer friends and family to us

5 stars Customer since 2011

Dr Bidwell took very good care of my old dog, Maggie, and I saw the same level of care and concern with my new dogs, Angel and Sally. I appreciated that Dr Bidwell gave us frequent updates on their condition and progress.

5 stars Customer since 2016

I have been a dog owner for over five decades. Had well over a dozen veterinarians care for my pets over the course of a 20 year Navy career that required multiple relocations - and multiple vets.

VCA Alexandria is without question THE BEST veterinarian service I have ever seen. Period.

In particular, Dr. Jennifer Farrell is the best doctor I have ever dealt with. But to be fair - all the staff I have dealt with at VCA are top-notch.

Courteous, thorough, passionate - they treat your pet like family. They are available seven days a week, 24 hours a day, 365 days a year. VCA is a hospital - so even after business hours, they are there.

From California to Florida to New England...I have not seen any other veterinary office come anywhere close. Sure I have had personable and attentive vets in the past - outstanding in their own right - but those were normally smaller operations that could afford to keep their client list fairly tight in return for a quasi-concerige level of pet care. The difference with this outfit is: VCA gives you that PLUS depth. Despite their small-town approach, VCA is not a small operation...they have significant resources, exceptional talent...and a network with access to specialty support that is second-to-none.

Now - with that kind of service capability, you might think VCA would cost a fortune. However - that is not the case. While I understand their rates may be a little higher than the average vet business in Northern Virginia, I have never really noticed a difference after transferring (at the recommendation of a friend) from a different office ~ two miles away. But even if the rates are a little higher, you get way more for your money.

Doctors literally CALL YOU and/or E-MAIL/TEXT YOU directly to follow up on tests, protocols, or answer your questions... during working hours or off the clock. This kind of service often eliminates the need for scheduling an appointment. So I really could care less about their rates. Their level of service changes the game.

Bottom line: VCA is interested in the health of your pet and sanity - not making money. The money part simply feels like a by-product.

Without reservation, switch to these guys if you already have a vet. If you are shopping for one, your search is over. Ask for Doc Farrell.

You will not be disappointed.

5 stars Customer since 2009

Excellent doctors and support staff.

5 stars Customer since 2015

Great front desk staff and very pleased with our regular vet Dr. Farrell. She's so gentle our cat just surrenders during the exam. The facility was recently renovated to expand the waiting areas and upgrade the medical treatment facilities. The fact that the hospital is there 24/7 is a comfort to me as a pet owner.

5 stars Customer since 1996

I love VCA Alexandria! I've been taking my babies there for at least 22 years. Their entire staff is very caring and just down right awesome! I want to do a shout-out to Dr. Terrio, she is AWESOME! She is so great with our Timmy Kitty and Juneau! She had Timmy eating treats out of her hand! I highly recommend VCA alexandria!

4 stars Customer since 2014

My kitties Zack and Liberty were at VCA Alexandria for almost five years- everything from illness to teeth extractions to regular check ups and pedicures. My husband and I were more than comfortable with the staff and docs at VCA..... they truly loved our fur babies and took great care and always found ways to work us in if we did not have an appointment. We have moved back home to Georgia now and are pleased with our new Vet too( trust me..... I interview vets for the job)

We highly recommend VCA Animal Hospital!!!

5 stars Customer since 2015

They are the best......

5 stars Customer since 2000

Zack came home and went straight to his kennel and slept for a couple of hours. But after that, he was back to my little feisty Yorkie. I was very pleased with the detailed info provided to me. The lady at the front desk on surgery day is fabulous!! I felt certain Z was in good hands! Thank you!!

Joanne Groves

5 stars Customer since 2007

Dr. Bidwell is very nice. He goes to great lengths to make sure you understand his care for your pet! Super competent and super nice!

4 stars Customer since 2016

I've always had great experiences here. They are so wonderful with our dog and always provide great customer service. However, the amount of money charged for his last dental cleaning is absolutely ridiculous. Before we moved, our last animal hospital rendered the same great service for 60% less than that. Safe to say we will bring him to VCA for routine things, but will be going elsewhere for anything more complicated.

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