Once again it was an outstanding experience At VICI Park(even being under the weather). I have been a VICI Capilli customer on and off since 2005(2005-2007 at Brookfield), and 2011-2018 at VICI Park in Greenfield. It was always nice experience in the past but it always seemed always seemed to be a large "Corporate" Salon. It was high end but lacked a "vibe". About a year or so ago (at least for me)the salon did get a "VIBE". I can attribute that directly to when Kelli, and Megan started working the reception desk. I only had to identify myself that one time, and now when I arrive I am greeted by name, with a warm smile, and quick "how are doing" conversation them. I can't stress enough how important a factor that is to me. It makes you feel relaxed, and at home, and you are a valued client/customer.
Carmen is a fantastic aesthetician (and a valuable asset to your salon). She always greets you with a Warm smile that makes you feel welcome, and even if you have a had rough day, makes you feel better. She makes you feel relaxed during your session, and have always had a positive experience in the 5 years I have been her client.