I was very pleased with our 1st visit. Village Way was a positive experience from the time we walked in the door. Both receptionists were very pleasant and welcoming. We saw Dr. Arfmann for our visit with our Yorkie who had had stomach problems for a week. He was very direct and showed concern. He took the time to take a history, asked questions on the dogs eating and behavior, did testing and gave meds to help things improve. He also stressed to not hesitate to call him if things got worse or we did not see improvement. We will definitely be using Village Way for both our dogs in the future.