Virginia Automotive Service Inc
Automotive
6601 Jefferson Davis Highway
Richmond,
VA
23237
(804) 743-1793
Mon - Fri: 8:00AM - 6:00PM
Sat: 8:00AM - 2:00PM
Sun: Closed
About
Ed Shelton started Virginia Automotive 35 years ago after being an automotive mechanic for 12 years. Ed was born and raised in Richmond. Virginia Automotive is a family business. Ed is married with 3 children and his son Brian is a mechanic in the Hopewell location along with his daughter, Beth who is an administrative assistant. His brother Teddy is the general manager in Hopewell and his brother, Ricky is a mechanic in the Hopewell shop. Ed was passionate about creating a business based on quality of repairs, trust in his recommendations and fair pricing and he has. Through two major downturns in the economy in the past 35 years he has built a business which has been servicing generations of families in the maintenance of their vehicles. But what sets Ed apart from other automotive repair businesses is the compassion he feels towards people. When a van full of girls trying to make their way to a dance competition broke down late on a Saturday, Ed stayed at the shop with his brother Ricky until midnight completing the repairs. They got the van back on the road and the girls came in 2nd in the competition. He has gone above and beyond assisting stranded motorists and offers many different payment plan options to assist people with keeping their cars safely on the road.
With two convenient locations, Richmond and Hopewell ,Virginia Automotive continues to apply their theory which is; honest, hard working efforts build loyal customers for a lifetime. Let us help you make the most of your hard working dollars and bring your vehicles to Virginia Automotive where you are not just another vehicle; you are our neighbor and friend.
Services
- Alternators and Starters
- Batteries
- Brake Repair
- Brake System Repair
- Collision Repair
- Computer Diagnostic and Repair
- Cooling System Flush
- Diesel
- Diesel Specialist
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- GM Factory Trained Specialist
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- State Inspection
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
- Spanish
Insurance
- Most insurance accepted
- Most extended Warranties accepted
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Financing
- Mastercard
- Napa Easy Pay (Credit Card)
- Visa
Staff
Ed Shelton
Certifications & Memberships
4 stars AUGUSTA H Featured review
Very prompt and efficient service.
Virginia Automotive Service Inc replied:
Augusta, Thank you for allowing us to be of service to you. We hope that you will call us again with any service needs you may have.
5 stars MICHAEL R Verified customer
I feel bad it has taken me this long to write this review, but I have nothing but amazing things to say about Virginia A ... Read More
4 stars HELEN H Verified customer
Bottom line, I know that those at Virginia Automotive take care of me. However, I find myself wondering whenever I go: ... Read More
4 stars PAUL C Verified customer
It appears that the problem was resolved, however it is my observation that the labor charges are higher than at some ot ... Read More
4 stars TULESHA S Verified customer
Service was completed in a reasonable amount of time and I especially appreciated the gift card that I received from Vir ... Read More
Virginia Automotive Service Inc replied:
Ms. Smith, We Thank You for allowing us to be of service to you and hope that you will call on us again if you need us.
5 stars JOHN M Verified customer
always wonderful service that's why I will always come to virginia automotive.john moss
Virginia Automotive Service Inc replied:
Mr. Moss it is always our please to be of service to you. Please call us if you need us again. Thank you!
5 stars ROY S Verified customer
Good gob.......fair price
Virginia Automotive Service Inc replied:
Thank you Mr. Silva. We are glad that we could be of service to you. Please call us whenever you are in need of our services. Thank You Again for allowing us to be of service to you.
5 stars WILLIAMS C Verified customer
Place was honest and did exactly what requested. Very customer oriented and explained any issues in detail. I will use t ... Read More
Virginia Automotive Service Inc replied:
Mr. Cummins, we Thank You for choosing Virginia Automotive to be of service to you. We hope that you will come see us again whenever we can be of assistance to you.
1 stars LISSA A Verified customer
I did not like how i was spoken to... The owner gave me an attutude because i did not want to pay $227 for wipers and cl ... Read More
Virginia Automotive Service Inc replied:
Ms. Agudelo, the owner, Mr. Shelton has called you several times and left messages for you to return his call. We have also had Alma try to call you but you will not return our calls. He wants to apologize to you if he came off rude to you but if you will not return his calls then we cannot try to remedy the problem that you had. Our number one priority is the satisfaction of our customers and we are sorry if you had a bad experience with us. We have been servicing our community since 1978 and want to keep our customers satisfied. Thank you
5 stars ALAN G Verified customer
Very good experience, staff was informative and helpful.
Virginia Automotive Service Inc replied:
Mr. Gulash, We would like to Thank You for allowing us to be of service to you. We hope you will come back whenever we can be of service to you again.
4 stars HAROLD L Verified customer
Always friendly and courteous. They spent considerable time trying to diagnose the problem and didn't rip me off with r ... Read More
Virginia Automotive Service Inc replied:
Mr. Lewis, It is always a pleasure to have you come to see us. We try our hardest to build good relationships with our customers and appreciate your feedback on our service. Please know that we are here whenever you may need our services.