I was taken back quickly for the initial eye exam, including retinal picture and glaucoma test. Dr. Romina Houston was knowledgeable, friendly and is highly recommended. VisionFirst glasses and contacts cost literally 3 times what you pay at Costco for the same or similar glasses and identical contacts ($600+ vs. $200 for my wife's glasses, for example), so I never buy at VisionFirst. Staff was friendly, but I had to wait about 10 minutes to "check out" and pay which should not happen. My uninsured eye exam was about $123, which I consider a fair price for the service received. Overall good experience and recommended, with the caveat that VisionFirst glasses are grossly overpriced and you should buy at Costco and save hundreds - even if you have to buy a $55 Costco membership. Thanks.