Dr. James Ernst I have seen since my daughter was 5 years of age and she is 12 years old now and adores him with all her heart and his staff. And so do I. The staff is polite, quick, courteous, thinks about easier ways to help you without you even asking, and so polite that I don't think I have ever been to any other establishment and have such an easy and laid back experience. Esp when it comes to doctor offices:-) Prices are great for the value and quality of the glasses or contacts. And just a little information your glasses or contacts are hand made at the the office! No generic plastic here.