Came in to order a new pair of glasses after losing my old pair on a trip. Worked with Jeri, as requested, who I've known with for years. Always appreciate her taste in selecting potential frames (hey, it's hard to tell how they look on one's face when one can't see clearly!) and her checking insurance to clearly delineate what my financial responsibility will be--and her not laughing at me (too much, anyway!) at the circumstances that lead to my losing the old pair. Professional, caring staff like Jeri, and knowledgable, heads-up optometrists are what have made me a Heaston client for over 40 years now. Dr. Dale was great, Dr. Karen is awesome, and I expect to be a patient for as long as I am around. Congratulations to a business that has not only survived, but flourished and improved, when passing to new generations.