My appointment was @10:45, I was seen by the dr. @ 11:20, my time is pretty valuable. I don't wait that long to see my medical dr. Then @ check out, I was informed what frames to choose from, but not told which frames my insurance pays for. In the past these appointments have cost me $10. I paid almost $400. & that was 1/2 of my bill. I was told this is what you need & not given any options. Hindsight, I should have asked, I really doubt I will return.
We understand that your time is valuable and strive to minimize the total time of your visit while maximizing care quality. We are always here for you if you have an acute problem, and taking care of an eye emergency put our team several minutes behind. Your care started with our technician 13 minutes after your appointed time and included pretesting, health history, and retinal screening prior to seeing the doctor, and I apologize for the wait. Copays are dictated by your insurance. While this year's exam copay was $10, the remaining copays were for the 2 pairs of glasses you selected. Thank you for bringing your concerns to our attention.