285 Ed English Drive
Shenandoah, TX 77385

Mon - Wed: 9:00AM - 6:00PM

Thu: 9:00AM - 7:00PM

Fri: 9:00AM - 6:00PM

Sat: 9:00AM - 4:00PM

Sun: Closed

94.8% would refer friends and family to us

5 stars Verified customer

Great and efficient

5 stars Customer since 2008

I love the new place because it is comfortable and flows so well from checking in, to the testing area, to the Dr. office and then out to the area to choose new glasses. It was simple and fast.

5 stars Customer since 2008

Dr Gerdts is the best! I've been going to him for about 10yrs now! I loved his friendly staff everyone was so nice and helpful!

5 stars Verified customer

Every one very friendly & polite . very helpful on picking out glasses.Dr & assistant answering all my questions.

3 stars Customer since 2013

I only keep going back because of the Dr. The staff has no personality and they are very rude. The Dr. Is very through, personable, and incredibly smart . I

5 stars Customer since 2011

Great experience! Always attentive and provides excellent care!

3 stars Customer since 2008

The record keeping is the reason for this score.

The last two times I have visited this office - their records have been disappointing

This visit was no different. I received an email several times stating that I was past-due for an exam.

Not true. My exam was great - I adore Dr. Gerts. He has always been great. The office is another

thing. After the exam I could not order my glasses because I was actually not covered by my insurance for

2 more weeks. The visit 2 years ago - they had my file mixed up with another patient with the same name.

I could not complete my exam. Very disappointing. I will be looking for another vision doctor. Otherwise,

the new office is beautiful. I just wished that the staff was more organized.

5 stars Customer since 2008

Great service, good selection and they fixed my old glasses so I could wear them while I wait for the new pair.

5 stars Verified customer

Dr. Gerdts is the best! He is personable, caring and knowledgeable, the ultimate professional. His staff is friendly and answers requests promptly. I highly recommend Dr. Gerdts.

2 stars Customer since 2008

I called on Wednesday to either schedule an eye exam or pick up a sample contact pair for the weekend because my last pair ripped 2 days after opening them. I was told I could not get a sample and would have to buy 6 pair at a minimum - I was told this was my ONLY option (turns out this was incorrect information). I also asked to have my perscription emailed to me so I could check the other Vision Source stores. I never received an email with my prescription. I have called back twice and left voicemails which were not returned.

I have been a long-time client of Dr. Gertz and have always been very happy with the service I receive from him, as well as the service from his office assistants at the old location on Research Forest. My first experience with the new staff at this new location has been very frustrating and I'm considering taking my business elsewhere as a result.