98.3% would refer friends and family to us

2 stars Customer since 2013

My vehicle was towed into the shop.

I explained what was going on with my vehicle.. A complete evaluation of my car was not done at once.

Only one condition was diagnosed.

Next a second diagnosis. A very steep price was accessed. and I was told it was a price that I would get no lower any where.

Wrong, I got 2 prices lower and in addition the items not already not quoted.

I had my car towed to anotjer mechanic and thoroughly evaluated. My radiator had a crack and leaking coolant.

Along with my other diagnosis.

When the tow came to pick my car up it could not be toqed off until I pAid for a not knowing or told prior, a $100 dollar diagnosis fee.Mind u, rhe diagnosis failed to detect the crack in the radiator.

I jad already told them I was having to replace thw coolant because the light kept coming on and I was filling with coolant.

The only diagnosis was from them.

Replace rhe water pump and alternator.

The price to repair at the new shop is still lesa than the $1500 COST GIVEN ME AT VOLMAZ.

I AM NOT HAPPY.

VOLMAZ replied:

I understand your frustration. The technician spent time checking the vehicle, ck the charging system, ck for noises in the engine. Computer diagnose your vehicle and retrieving codes . Sometimes vehicles require additional repairs once vehicles are taken apart. Prices in automotive repairs varies depending on where the parts are purchased . Original Mercedes parts cost a lot more than aftermarket parts . Also, who works on your car determines labor costs . Certified Factory trained master technicians are the ones we employ to work on Mercedes and we also have the necessary specialized equipment to work on Mercedes. We are very competitive on pricing as long as we are doing an exact comparison. Good luck in the future .

5 stars Customer since 2018

Quick, courteous, affordable!

5 stars Customer since 2018

Great and professional services

5 stars Customer since 2017

Both customer and vehicle service are excellent. Clear communication and great prices.

5 stars Customer since 2008

Always honest service.

1 stars Customer since 2018

Very friendly and courteous group

VOLMAZ replied:

I believe by the remarks that costumer meant a 5 stars....

5 stars Verified customer

Fast and amazing service.

4 stars Customer since 2016

The service was great and reasonable.

5 stars Verified customer

Great people. Great service. I fully trust them to do the right thing with my vehicle.

5 stars Customer since 2018

First class service!!!!