This was the first time I've ever taken my 2005 BMW to an independent shop. I had always gone to a dealer. Due to the excellent service and care received at Volmaz, they now have a new permanent customer!!! They utilized a BMW computer to diagnose my problem and used BMW OEM parts to fix it. Additionally, they noticed a missing part that either had not been installed by the dealer two years ago or had been installed and fallen off. The missing part had not been noticed by the dealer in the last two visits. Joe worked with me on the price of the repairs and on the car rental since the work took longer than initially estimated. Last, but not least, my car was returned to me much cleaner than when I took it to Volmaz. Kudos to Volmaz!!!