On the 22nd January, Dr. Watkins assisted by Jeanie began the first installment on a crown replacement of broken tooth no. 5. It was a long (1 hr. and 40 minute) procedure, but I appreciated their teamwork and immediate attention to my problem. While they worked on my tooth, they usually told me what they were doing, which I also appreciated. However, Jeanie spoke so quickly that sometimes she was hard for me to understand. But then again, sometimes she was speaking on the inter-office telephone and not to me at all! She took great pains to shape the temporary crown to perfection. Unfortunately, she forget to match tooth color, but that was easily done the next morning.
Thank you very much for your feedback! We will take your constructive criticism and apply it diligently in the future. Please accept our sincere apology that you felt what was happening during your visit was not explained well. We value what you have to say. Please don't hesitate to contact us if you have any questions or concerns, we are here to help.