13200 FALLS OF NEUSE RD, SUITE 113
RALEIGH, NC 27614

Mon: 9:00AM - 7:00PM

Tue: Closed

Wed - Fri: 9:00AM - 7:00PM

Sat: 9:00AM - 2:00PM

Sun: Closed

93.9% would refer friends and family to us

3 stars Verified customer

I love this practice because they have done wonders for my aging skin.. But the girl with the red hair at the front counter HAS GOT TO GO. I just looked up her name on the website. It is "Kaitlin S". She makes me not ever want to come back. I dread when I see her. I have been coming to this spa for 4 years. I miss the girls who used to work at the desk. I can't remember her name but she was KIND and knew how to take care of clients. She always remembered me, seemed to have the office under control and knew what products would be best for my skin. The new girls do not even look up at me when I walk in and they never know what is going on. I hate it for the business owner. I am never one to complain (ever) but this is absurd how rude and unfriendly that the girl is. She is ruining your business!

1 stars Customer since 2012

I went to Wake Health for laser hair removal several years ago. Even though I have fair skin and light hair, I was assured by the staff that their lasers would still be effective for hair removal. After completing all sessions, none of the hair removal had been effective and I still have to shave or wax regularly. Furthermore, I now have what appears to be permanent hyperpigmentation of the areas they lasered, which still hasn't gone away after several years and may never resolve. On top of this being a waste of time and money, it's permanently damaged my skin and looks terrible. After completing the sessions and noting with the staff that it didn't seem to work, I was simply told that they I could purchase additional sessions at a discounted rate.

Aside from the incredibly disappointing results of this service, the staff were polite and professional and the office itself was always clean and pleasant. I would not recommend this office for laser hair removal, but cannot speak to any other services they provide.

5 stars Customer since 2017

Kristen was wonderful as always. Always a pleasure to go there and the staff is great

5 stars Customer since 2015

Meredith has a great attitude and make me feel comfortable.

5 stars Customer since 2015

Professional and friendly from the time you walk in the door until you leave.

5 stars Customer since 2012

Brittany is excellent!!!

3 stars Verified customer

My biggest and only complaint is the woman, that works in the front. She has dark red hair. I have tried to give her the benefit of the doubt many times. She is not nice and actually is very nasty. I am not sure why she works with the public, because she truly has no patience for them. I have noticed, when she is around, the rest of the staff also exhibits a poor attitude. It almost appears as though they want to get her approval, by also acting horribly. Not sure if the owner realizes this is happening.

4 stars Customer since 2020

Great injector & customer service overall.

2 stars Verified customer

It was okay since I asked for a specific Aesthetician to do my procedure yet they switch it. The receptionist does the scheduling? when I called I want that specific person. Not happy with everything from the stupid receptionist. The person who did my procedure like I always expected not as good as Stormy or Britney.

3 stars Customer since 2015

Upon arrival I was greeted by receptionist with smiles and welcoming arms however as I was conversing with the receptionist a (RANDOM Man to me ) continued to inject himself into the conversation very abruptly. This man was talking over the receptionist, and as I was trying to retrieve information she was asking me for, every question I asked her he disrespectfully continued to interject very harshly. I finally said "excuse me, who are you " he said IM THE OWNER! And did not provide me his name then left. then I learned he was a investor which is very sad because he LIED about who he was. This made my experience very off today. Honestly I felt he was being biased towards me...but I will leave that there.

As for my experience with my PA and esthetician I cannot complain. I been here before several years ago and they did an amazing job however the doctors were different. I will go again but if I run into that investor he better come professional!