When I came in at 9:15, there was heavy metal music playing. I made a point of saying to the receptionist, "Nothing like a little head banging music in the morning." She replied, "We need this music to help us stay awake at our desks.." Please correct me id I am wrong, but I thought music was for ambiance and should have a calming effect since this is a dentist office. Also TMI about "needing to stay awake." She did eventually change the station. My hygienist as always was superb, friendly, professional and a joy to work with.