99.2% would refer friends and family to us

5 stars Customer since 2003

Always a smooth and pleasant experience!

Ward Service replied:

Thanks for the great review. We need to keep "Big Red" ready for your next big trip.

Jim

5 stars Customer since 2009

GREAT SERVICE!!! Jim, Lalo, and Terry at the front desk are extremely friendly and always go above and beyond to help you get the best service possible. They are upfront and honest with you which is hard to come by these days. My vehicle needed work done but wouldn't be done till later in the day if not the following day. They Provided us transportation to wherever we wanted to be dropped off while the car was getting worked on and picked us up. When we found out the vehicle wasn't going to be ready till the following day they provided us a rental through enterprise. Before we arrived at wards to pick up our vehicle Jim had taken it to be washed for us. I can't say enough positive things about Wards. Thank you!!!

Ward Service replied:

David - thanks for the great review. I hope you had a great trip to Arizona.

Jim

5 stars Customer since 2017

I was referred to Ward's by a friend and I'm so glad. I had come from an unfavorable experience and Ward's took my car trouble and remedied everything in a timely and professional manner. Two thumbs up for good customer service and auto service. They even added a 3 year warranty, shuttle service, and AAA discount!

Ward Service replied:

Hi Taryn, Thank you for the great review.

Jim

5 stars Verified customer

As usual, I received excellent customer service and repair work from Ward Service. I appreciate that I called about some "funny" noises that I was hearing, and was taken seriously, even when the noise (of course) disappeared when I arrived with my car. Jim and his crew checked my car carefully, and found that indeed my brakes needed servicing and that was the source of the noise. Jim also patiently answered my many questions about my car.

Plus the car was sparkling clean when I picked it up. Ward Service is great - I appreciate the quality of the work, and the fact that I can trust them.

Ward Service replied:

Thank you for allowing us to work on your car.

Jim

5 stars Customer since 2003

As always, they took care of my issues promptly and professionally. I've brought all of my cars to them for servicing since the early 1990's and will continue to do so!

Ward Service replied:

Thank you Linda for coming so far and for so long.

Jim

5 stars Customer since 2007

Great Customer Service, Knowledgable staff and mechanics who made a suggestion which made my braking power better.

Ward Service replied:

Thanks John and Zena!

Jim

5 stars Customer since 2009

Very friendly and helpful staff. Excellent service.

Ward Service replied:

Thanks Jim. I hope you have a good time at the river.

Jim

5 stars Customer since 2014

As always in my dealings with Ward's Service, I had a good experience. They carefully checked my car to determine the best course of action, and made recommendations I trust. I've always seen them as competent and honest. They deserve their good reputation.

Ward Service replied:

Thank you Bruce for trusting us with your Toyota.

Jim

5 stars Customer since 2011

All work was explained to me very clearly and completed in a timely manner. Everyone was very courteous and pleasant.

Ward Service replied:

Thank you Jenny. Jim

5 stars Customer since 2005

Excellent service, friendly service staff. Parts were ordered and installed same day.

Ward Service replied:

Thanks Gerald. We have to keep that Datsun running! Jim