My review here involved a state inspection on a 34 ft 5th wheel camper, call ahead to make sure spot was open.
I arrived 30 minutes early, only to be turned initially turned away. Was told to come back later. Well, had I actually left, I would’ve Not come back.
All she needed to say was, would you mind waiting few minutes, no problem, didn’t happen like that.
The person inspecting even interred wrong year of camper, on paperwork and he was Not wearing a Mask.
Otherwise this would be a 5 star.
Dear Mr. Chumbley,
I apologize your service was less than 5 star. When you called to make the appointment I specifically mentioned to please not come early as there were 3 appointments ahead of you. Also, as you know a 34 ft. trailer is large and blocks the parking lot. There is no way we could have you "wait" in the parking lot for 45 minutes. It is very difficult for other cars to back in and out. You showed up 45 minutes early. That is the whole point of calling to make an appointment. You were not kind when we ask you to come back at your appointment time so we went ahead and serviced you right away. Please make sure and mention all of the information.