2500 W Shore Road
West Shore, RI 02889

Mon: 8:00AM - 7:00PM

Tue - Thu: 8:00AM - 6:00PM

Fri: 8:00AM - 5:00PM

Sat: 8:00AM - 1:00PM

Sun: Closed

97.3% would refer friends and family to us

2 stars Customer since 2010

12 years we have brought our dog there, her entire life. We have a Care Credit card for the dogs medical expenses which we typically pay with. They don't keep card info on file which I totally understand.

This past 7 months has been extremely difficult for our family. My mother passed away suddenly from cancer. My father has Parkinson's and this past week has been in the hospital awaiting a bed at a nursing home. He has been in and out of the hospital & nursing home for 2 years.

The dog had an eye infection so I called the vet & brought her in. They asked me for the credit card # when I scheduled the appointment and I explained the credit card was in my father's wallet at the hospital, that I called him and asked for the card # but he couldn't get to the card. He would call me when PT or a nurse could get him up to get to his wallet across the room.

They asked for the card # again when we got to the appointment an hour later & I explained I still did not have the #.

When she was done with her visit they did not bring her out to me & told me if I did not pay they would not release her meds & make her follow up appointment.

I called my father again, he called for assistance to get up, could not read the card in the dark, it took 20 minutes to get all the card info correctly before I could get the bill paid & retrieve the dog & the meds.

We have always paid our bill for her visits to the vet. 12 years of being a loyal customer, going to visits multiple times per year, there was no need for that. Life is difficult as it is there was no need for all of that.

Needless to say I did not make a follow-up appointment. I will call if it doesn't go away.

I wasn't planning on leaving any review but I got a text message asking me to complete one so here you go

5 stars Customer since 2001

We needed to put our Tanzy down. Westshore was very professional and made her very comfortable for the end. Not a happy story but the girls took special care of her all her life and til the end.

5 stars Customer since 2021

Very friendly, caring and honest.

5 stars Customer since 2008

But your animal clinic is very compassionate and very personal and very caring

5 stars Customer since 2011

Very knowledgeable and caring.

1 stars Customer since 2019

Absolutely awful. I was told in my paperwork that my dog was a waste of a appointment because all he got was a rabies and a yearly exam. I was told another dog could have used that time. I was talked down to because of this as well. These people automatically judged me. I guess I didn’t spend enough. One hundred dollars for having my dog 20 mins wasn’t sufficient . I was told I should go to pet co.

5 stars Customer since 2015

we can not thank you enough for the care and treatment you always gave Rampart, and how even at the end you treated him with Respect, and for us you were supportive and careing. we still have our other animals who will still go to you, but rampart was special, and we can not thank you all enough

3 stars Verified customer

They were very nice but due to staffing got rescheduled, I prepaid for a fecal test for dog and was not told. I get a call saying if I don't come in the next days, I would have to pay for it all over, again.

5 stars Customer since 2016

Always so caring treats pets like their own.Dr answers all questions and goes over what’s next.

5 stars Customer since 2022

Excellent service for an emergency appointment.

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