16630 W Greenway Rd
STE 319
Surprise, AZ 85374

Mon: Closed

Tue: 8:00AM - 5:00PM

Wed - Thu: 9:00AM - 6:00PM

Fri: 8:00AM - 5:00PM

Sat - Sun: Closed

83.3% would refer friends and family to us

4 stars Customer since 2015

Like some people, I experienced delay in getting a crown done. In my case, they could have just put on the crown the first time, but the dentist was not satisfied with the way it fit. I appreciate their concern about it functioning properly in the long run. I also had a filling done, and it was done well at half the price of other dentists. The staff was very friendly, and sympathetic to my concerns.

3 stars Customer since 2014

My experience has been frustrating to say the least. The first few times I went in there they had all different staff. I do think that the new permanent Dentist that is taking over the business knows what he's doing! I do not think that the front office help is organized. I have been in the office several times am going on my 3rd impression to make a crown and been in for extra things that were supposed to help insure that the crown that was being made would fit BUT it still didn't fit. I sat in the chair one visit for 3 hours and walked out with no crown nor any of the rest of the work done. I feel like that once I paid for my services that amounted to well over 1000. that I have been put on the back burner. Taking care of everyone's needs except for mine. I have been afraid at a couple of points that they had my chart confused with other peoples charts and I could have had wrong work done on my mouth. I stayed on top of it and they did finally get things straightened out. Joe at the front desk was untruthful with me several times telling me things that were not going to happen or maybe just told to me to appease me for the moment. I have always been the one to have to call to follow up with my crown (I waited almost a month to call the first time) and almost 2 months later I am going in in a couple of days to have another impression taken for the umpteenth time ( no joke). I sure hope that Mark reads this review since he owns and manages the office and know that I do have a couple of abrasions on my cuspid teeth that I would like to get filled in at no charge for the inconveniences of what I have been put through. This is the very least that they can do at this point because what is done is done but I do hope that Mark uses this to make some changes with how his front office is run.

4 stars Customer since 2014

I felt they did a good job. the dentist seemed very tentive and I don't feel like they are pressuring you into anything.

1 stars Customer since 2014

Would give this practice no stars if possible..do not have proper equipment..it is owned by a man who is NOT a dentist.but pretends to be,..very unprofessional ....work was poor....fun fixed somewhere else...they should not be in business!!!

4 stars Customer since 2014

Quick and reasonable

3 stars Verified customer

The location is not very good and difficult to find. The entrance looks a little shoddy. The staff was friendly and welcoming though. The back area is even worse. Again the people were very nice but the area just needed to be updated. I had a groupon for a 60 minute whitening and only got a 30 minute whitening due to them closing soon. When I called to make the appt. I told them that I had a groupon for a cleaning xrays and a 1 hr whitening. And they gave me the apt time.When we walked in they said they would have to have me come back tomorrow for the whitening part. I told them I couldn't do that so I got the 30 minute one. I don't feel it lightened my teeth at all. When we left there were 5 cop cars blocking off the way to get out arresting someone. Not a great experience and probably the worst looking dentistry place I have ever been in. I know it shouldn't be about superficial things like looks but it does say something.

2 stars Customer since 2013

They complicate the work that is needed and take too many steps to complete the dental work required. I personally experienced having a temporary bridge repaired or replaced several times.

Some of the technicians are excellent but the overall management of the office is marginal at best.

1 stars Customer since 2010

Rudest receptionist. They don't completely check your dental plan prior to giving you a price, then notify after they complete the work that you owe hundreds more! It was right before Christmas and it ruined my plans for gifts for my grandchildren, children, etc... I will never go back here.

5 stars Customer since 2012

Very friendly staff, works really well with you and Informs you of your needs to keep a healthy mouth and great teeth

5 stars Customer since 2014

The team did a great job! The fun part of the office is that you can talk with them like their your neighbor and the doctor is great and a perfectionist. My daughter enjoys her time when she comes with me.