My cat had a wound that became abscessed in spite of the antibiotics he received a few days earlier when we noticed some swelling on his face. I think Dr. Wexler was hoping to avoiding having to put him under anesthesia, but warned me that it might pop and need more care before our scheduled follow up. His abscess did open up, and at first didn't look too bad, but a day or so later the cat kept digging at it with his paws, and it was looking raw. I called in the morning and they said I could bring him in right away. Within a short time of dropping him off, Dr. Schexnider called to tell me how the procedure went, the pocket went deep into his tissue, and it had to be cleaned and stitched up. She had to put him under anesthesia to treat the wound, and he has several health problems. They provided IV fluids, and monitored his blood glucose, since he's diabetic. He received excellent care! I really appreciated getting a progress report on how it went so I wouldn't be worried sick all day at work. I must say, Wexler animal hospital has never turned us away when we've had a pressing need to bring our cats in. Our cats have always received good care from doctors and techs that really care about your pets. When he was diagnosed with Diabetes, they helped me establish a care plan for him, and provided a lot of support.