I had not scheduled an appointment, my car had broken down the day before. I called mid afternoon the next day and my car was up and running again. it was fantastic. their service was expedient wasn't too bad on the wallet.
that's the good. here's the bad.
my steering wheel had grease on it. I work in an office, it definitely wasn't from me. but that's my only complaint. its nothing! i'm very happy with the service and will only bring my car to here so long as the service stays the same.