Dora is delightful! Most important, Dora is extremely knowledgeable and helpful and reassuring. Immediately, she suggested a test on the electric system so as to better diagnose the sudden and unexpected problem I had experienced with my car. The polite service technician performed this test right away. I only needed a new battery! The service technician called Dora out to the garage bay, however, to show her another small problem that he had discovered under the hood. Together, they came up with a quick and easy solution (a tiny hose having to do with fuel emissions was compromised due to age). The "waiting area" for customers, while comfortable enough, is quite small--I'm sure they don't need me to point that out to them--but their friendly 'servant hearts' are big!
Thank you so much for your kind feedback, Eve!!! I will be sure to tell Dora of your kind words. She is a gem. We are lucky to have such an amazing staff of folks. We appreciate your business and support. Please let us know if we can help you in any way again in the future.