95.0% would refer friends and family to us

3 stars Verified customer

I recently made an appointment and when I called I specifically requested a certain skin specialist and was told an appointment time. When I arrived I was greated by a different person than the one requested. I didn't say anything at first because I was so confused. When we got into the room I asked about my request and she told me that the person I requested hadn't worked there in months. I don't understand why the person at the front desk didn't tell me that when I had requested her when I booked my service. I tried to keep an open mind during my treatment but really didn't care for it. I don't think I will be returning.

5 stars Customer since 2017

My pedicure was absolutely amazing! Entire experience!

5 stars Verified customer

Kristine is the friendliest, most thorough aesthetician I've ever known! I always look forward to seeing her!

5 stars Customer since 2018

Wonderful experience. I wish I could have spent the day there! Mary G. was a great therapist, and very calm and warm during the entire experience. I purchased the Lazy Days package, and loved it. Thank you!

5 stars Customer since 2018

Great atmosphere

Professional staff

Relaxing experience

5 stars Customer since 2017

Services are top notch!

3 stars Customer since 2014

I received a Swedish massage which I have gotten in the past but the masseuse made the whole experience uncomfortable. First he took off his shoes (I could see when face down through the face hole) and was wearing a white and black sock which I know sounds odd, but just came off even more un-professional. Next normally the masseuse asks before they aggressively rub your butt during a Swedish massage, and he did not. Which at first I like ok whatever, but he made the whole thing uncomfortable, from where he placed the sheet to his demeanor. I know I did not say anything during the massage but I was just so uncomfortable and half paranoid, I laid there unrelaxed. Next my pedicurist seemed as if she was done for the day. I understand my appointments were at the end of the day on a Sunday but when just trying to make conversation with her she seemed annoyed that I was even talking to her. And she had a cold demeanor.. I came here to relax before finals and left feeling uncomfortable.

Woodhouse Day Spa Cincinnati replied:

Hi, Nancy!

Were so sorry to hear your experience fell short. We will have our Guest Experience Director reach out to you to follow up.

Thank you.

5 stars Customer since 2016

Great time!! Loved the private room for me and my friend for my bday! The wine was a nice touch- loved that they let us hang out in a quiet room together after our manicures. My manicure looks great and my technician was very pleasant and fun! Thank you!

5 stars Verified customer

always excellent service . A great place for a girls day to relax

5 stars Customer since 2018

Wonderful spa experience! I had Amanda as my therapist and she was awesome, the best deep tissue massage ever. I would definitely come back.

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