95.3% would refer friends and family to us

5 stars Customer since 2011

My experience was very relaxing and enjoyable at Woodhouse on Friday!! Woodhouse is by far the best salon in Cincinnati!! The staff is outstanding, they are welcoming, friendly, and thoughtful from the minute you walk in until you leave from holding doors, to offering beverages, ensuring you feel relaxed and at ease the entire time you are there. Fantastic service and a wonderful visit!

5 stars Customer since 2016

Wonderful experience! The staff is very friendly there. My husband and I got the twos company package and loved it. They were even able to adjust the appointments beforehand so that I could pump after my massage and after the pedicure. Very nice. Also, the front desk is wonderful. One lady even offered to look up the hours of a place we were headed next when she heard us wondering if the place was open yet.

5 stars Customer since 2015

Always a great experience at Woodhouse. I'll happily keep coming back.

5 stars Verified customer

Always a wonderful experience. Employees are caring and kind; very professional and knowledgeable.

5 stars Verified customer

A truly relaxing experience! The staff was lovely.

3 stars Verified customer

I was scheduled for a 5+ hour spa experience on my birthday although the power went out after my massage while getting a facial so my experience was interrupted. While I understand somethings are out of their control, seems there could have been more done to make this better than taking off 5% of the cost...just seems like a drop in a bucket for the inconvenience. The four hand massage was amazing and what I experienced was great it was just very disappointing as I had to get a babysitter for the day and now have to get a babysitter again for my rescheduled time.

5 stars Verified customer

My pedicure was wonderful. My feet felt like velvet.

5 stars Customer since 2014

I believe Lexi, massage therapist, was one of the best, if not the best I've ever had at Woodhouse. I will certainly ask for her the next time.

4 stars Customer since 2015

I always have a really nice experience here. The only thing that I wasn't happy with in my last visit was not being notified that my service would be with another staff member than requested. I always go to the same person for my facials, she's lovely and knows my skin, so I was surprised that someone new came to greet me and perform the service. She did a great job, but it took me a while to get comfortable with her, so a heads up before my appointment would have been nice.

Woodhouse Day Spa Cincinnati replied:

Hi, Kristina!

Thank you for your feedback, we apologize for the miscommunication that occurred during your visit. We've notated your account to make sure your esthetician preference is notated for future facials. We hope to see you in again soon!

5 stars Customer since 2016

I had a great experience at woodhouse spa. This was my second visit and will always find a way to make it in when I am in Cincinnati. The staff were very friendly and inviting.

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