94.7% would refer friends and family to us

5 stars Customer since 2018

Great experience, felt so pampered and relaxed.

4 stars Verified customer

Just had my first ever pedicure at Woodhouse this past weekend. It was such a treat to be so pampered! From start to finish, all staff made sure my friend and I felt cared for. From the drink and treats to the robe, it was such a special experience. Perhaps my expectations were too high though?? I assumed I'd have baby soft feet when I left, but unfortunately, I still have rough places on my feet. Not having any other pedicure experience to compare this to though, maybe that's the norm. Four stars for great customer service every step of the way.

Streets at SouthGlenn Woodhouse Day Spa replied:

We appreciate the review! We are so proud of our team and the customer service they provide...so thank you! We do apologize if you did not feel that your feet were not baby soft, as the results always vary from guest to guest depending on how much callus removal the Nail Technician can perform during that specific pedicure. We hope to see you back soon!

2 stars Customer since 2017

My facial was fine. For Sophia just wish we would have known going in that would be aggressive management of her blackheads. I think she had Krista? She just had a very pronounced inflammatory reaction and was quite upset. She did not want to go anywhere next few days was so upset. My mother in law an MD got her started on antibiotics, prednisone and topicals that have got it under control. We both work in internal med so derm is not our specialty but when consulted uptodate our clinical consultantstion resource the advisement was to not aggressively drain deep blackheads but to treat w/ antibiotics and topical Retin A. My mother in law was pretty upset and asked I not bring her back. I agree w/ cleansing but the literature also said mechanical exfoliating w/ device we were sold also not recommended as spread bacteria. At the end of the day I was trying to help Sophia but feel I only made matters worse. At least have 1 wk before sch starts.

Streets at SouthGlenn Woodhouse Day Spa replied:

We appreciate the feedback Karlee...and truly apologize if Sophia was not happy with the results from her facial. It looks like she had the Refining Acne Facial, which is designed as a deep cleansing and extraction-based facial. We completely understand your frustration but do hope you will give us another try!

5 stars Customer since 2015

I had an incredible massage -love this place

Streets at SouthGlenn Woodhouse Day Spa replied:

We always LOVE having you at the spa Kelly! Enjoy your weekend and we look forward to your next visit!

4 stars Verified customer

Loved my Massage with Marsha. She was so talented, and help me feel like myself again. It was a little warm in the spa. I wish the air-conditioning was a little cooler

Streets at SouthGlenn Woodhouse Day Spa replied:

We will be sure to pass your kind review over to Marsha, as we agree, she is a wonderful Massage Therapist! We apologize if the spa felt warm during your visit; we will definitely keep an eye on the thermostats! :)

5 stars Verified customer

Beautiful spa with a well thought through design and decor. Well maintained and clean. If you need a suggestion of a massage therapist that does a tremendous job, my recommendation would be April. Only suggestion to the Spa is for the front desk staff to be more down to earth and genuine.

Streets at SouthGlenn Woodhouse Day Spa replied:

We appreciate the review! We truly apologize if you felt that our concierge was not down to earth; this is usually not the case, as we are known for our customer service! Thank you for the feedback and have a wonderful weekend!

2 stars Customer since 2016

The locker room and waiting room were great as usual. However, I feel like my massage was a waste of time and money. Ive never had a bad experience there so this is new. I asked her to work out some tense areas in my back and feet and feel like she barely rubbed me. I woke up this morning feeling tighter from laying on my stomach for so long and she didnt help any of my pregnancy aches. My husband rubbed my lower back today for about 10 min and it felt better than my entire 80 min massage. Kind of soured my experience at Woodhouse

Streets at SouthGlenn Woodhouse Day Spa replied:

We are sorry to hear that you did not enjoy your massage Dana! Our General Manager will be reaching out to you shortly to discuss your experience in more detail!

2 stars Customer since 2016

This review is for my pedicure. The pedicure itself and the service were great. However, the chairs were very uncomfortable as they had no neck support. They don't have a light table to dry your nails, and the can lights were blasting down into our eyes. For these issues, the pedicure was not worth the price $60 + $12 (tip) = $72.00

Streets at SouthGlenn Woodhouse Day Spa replied:

We appreciate your feedback Melanie...and thank you for giving us a try! Enjoy the rest of your week!

5 stars Customer since 2015

Just a great place, which starts from the moment you are greeted, by name, at the front door. Professional check in, check out and there is trust created at every step.

Streets at SouthGlenn Woodhouse Day Spa replied:

We ALWAYS enjoy seeing you at the spa John! We look forward to your next visit, and have a wonderful week!

4 stars Verified customer

Friendly staff.

Streets at SouthGlenn Woodhouse Day Spa replied:

We truly appreciate the review! We take great pride on our customer service, so thank you for the kind words!