Overall my experience was very good. The ambience, the personal attention from Salli Katz, the seaweed bath and massage...all were an experience I will do again.
There were a few details that Woodhouse could have paid more attention that would have earned them a 5-star rating from me.
#1, The locker/shower room did not have any signage as to where to put towels after showering. One would assume it would go in the same area as used robes and slippers, but I never like to assume.
#2, the locker/shower room did not have any tissues. Usually after showering people brush their teeth, use a tissue, etc
#3, the locker/shower room did not have a full bottle of body wash in the shower. It was an almost empty bottle of hand soap.
#4, the community room had healthy snacks, one of which was almost empty. It would be helpful if the snack/water area had small cups to hold the snacks along with a decorative trash can to place used cups and napkins in.
The service itself though was nothing less than stellar and the numbered comments above are just thoughts on how the experience could truly be 5 star.