Our long haired cat had become seriously matted. We had been searching to find a groomer or veterinarian office that could help us. The matting was so bad we could not brush them out. We live in Virginia and happened upon their website. I called to make sure they groomed cats (so few places groom cats). They did an awesome job shaving him without hurting or cutting him with the matted areas being so close to his skin. Would highly recommend this group.