Yen Yoga has some very nice employees. The instructors that I have taken classes with have all been very kind. There is a nice variety of classes ranging in difficulty and targeting various areas of overall health.
That being said- I have been consistently disappointed with being a patron who purchases a punch card rather than going with a membership. It is not in my budget to commit to a membership. I have consistently purchased punch cards for two years without interruption, including enduring a large cost increase in 2015. I am not as valuable as the membership holders as I do not share their benefits. I was refused a towel because I am a punch card user, amongst other disadvantages. To me this is disappointing as I've been a faithful patron and personally feel that I am every bit as important to the success of this studio as the membership holders. I hope yen yoga will find a way to work this out. The classes are what I am there for after all.