2807 South Cole Road
Boise, ID 83709

Mon - Sat: 8:00AM - 5:00PM

Sun: Closed

90.5% would refer friends and family to us

5 stars Customer since 2016

Extremely happy with the results! Our carpets look almost new again! We highly recommend Zerorez!!

Zerorez Boise replied:

Thank you, Kelly! It is a pleasure to serve you!

5 stars Customer since 2015

After a month since our Zerorez service, our carpet is fantastic and still sparkling. We have had a couple of small spi ... Read More

Zerorez Boise replied:

Thank you for the review! It is a pleasure to serve you!

2 stars Customer since 2014

We had our carpet cleaned two days before we went on a three-week trip. Plenty of time for it to dry. When we got home ... Read More

Zerorez Boise replied:

Hi Linda- we do have a 30 day guarantee, meaning we will come back if you are not satisfied, and clean it again, at no charge. It does have to be in that 30 days though. Next time, if there is a problem, please call us as soon as you notice, so we can correct the problem for you. We strive to get it right the first time, but occasionally we do make mistakes, and that is why we have such a broad guarantee. Thank you for your feedback!

1 stars Verified customer

Lousy clean. All spots came back up. Decided to call Stanley Steemer. What an amazing difference. I'll never use Ze ... Read More

Zerorez Boise replied:

We are very sorry to hear you were not satisfied with your cleaning. We do offer a 30-day Gotta Love it Guarantee, where we will reservice your carpet at no charge if you are unhappy with the cleaning, or if spots come back. It is actually the best warranty in the industry, because our system is so good. We are more than happy to come back out and help you, and re clean those areas, but please give us a call before you call someone else. We can usually take care of any concerns you may have.

1 stars Customer since 2015

I had high expectations and was willing to pay out the money I was charged which was a lot more than I would have if I w ... Read More

Zerorez Boise replied:

Hi Teresa-

Thank you for the review. We are so sorry that you were not happy with your service. We have tried contacting you, via email, as all our customers receive 2 emails shortly after their appointment to give us feedback, and if we don't hear from you there, we do try calling. Unfortunately, the number we have for you on file has been disconnected. We do offer a 30-day guarantee on our work, and are more than happy to honor that guarantee for you. Please reach out to us by phone or by email, and we will be happy to set that up for you.

5 stars Customer since 2015

I am extremely pleased with the quality and service. The hair/sand collecting machine really cleans deeply before the i ... Read More

5 stars Verified customer

The techs came on time, called ahead first, and did a great job. They explained everything they were doing and discusse ... Read More

5 stars Customer since 2014

Wonderful experience and very thoughtful representative! The carpet looks and feels great even weeks of rain afterward! ... Read More

5 stars Customer since 2014

I had cleaned my carpets myself previously and found out that is why it took more effort to get them clean. I had a lot ... Read More

Zerorez Boise replied:

Thank you Dina! We stand behind our guarantee, and it is nice to be recognized for it. It was a pleasure to serve you!

5 stars Customer since 2014

Great job!

Zerorez Boise replied:

Thanks, Bob! It was great to serve you!